‘It’s been a little weird’: Newmarket music store hit 3 times by thieves

“It is extremely unfortunate that we have had to endure this when we are also dealing with closed doors,” says the Arts Music outlet.

A long-established Newmarket music store has been hit by thieves three times since February 2020 and now its loyal customer base is sharing its security video in hopes of helping catch a thief.

The Arts Music Store on Eagle Street was burglarized in the middle of the night on February 11 and April 28, where a suspect can be seen on the store’s surveillance tape smashing the lower glass plane of the front door and breaking into inside.

A security lock installed on the store’s secondary door after the first burglary slowed the suspect down in April, but not before he got away with a total of around $3,000 in musical equipment during the two robberies, including a keyboard , guitars and related items. accessories, Ehron Phuller, the store’s digital marketing coordinator, told NewmarketToday.

A suspect was stranded during a third break-in attempt at 2.39am on May 11 when he realized he couldn’t get through a steel door installed behind the front door.

Instead, the suspect vandalized the building by smashing three windows sealed with plywood and damaging a mural of music store students playing instruments.

“It was kind of weird, these (suspects), I don’t believe, know a whole lot about musical instruments because they stole stuff that really doesn’t have a ton of value,” Phuller said, who worked at the local store. for 17 years.

‘We have been fortunate to have never had a burglary in our 37 years in business here in Newmarket,’ he said. “It is extremely unfortunate that we had to endure this when we are also dealing with closed doors. Fortunately, our community has been very supportive of us on our online store so that we can weather the storm.”

CCTV footage posted on the music store’s Facebook page has been shared more than 200 times. Customers also search online buy and sell sites to see if any of the equipment is on sale.

“There’s been a lot of feedback and people really want to help out,” Phuller said. “We searched online for pawn shops and private sales on online sites. Since we posted this on Facebook, a number of people have come to work for us and tried to track down the equipment.

Items stolen include an Arturia Keylab 49 keyboard, a Boss GT-1 guitar effects processor, a Squier Jazzmaster in surf pearl, a Squier Mini Strat in tornio red, a Fender Vintera ’70s Telecaster in black, and a Korg analog synth minilogist.

“The (suspects) probably walked in and out of the store in about two minutes,” Phuller said.

The store decided to go public with the break-ins to share what they experienced and warn other businesses.

“This incident, even though he fears it happened now, won’t bring us down, we’ll be fine,” Phuller said. “But we were mainly worried about this happening in Newmarket, and the last thing we want is for this to happen to a business that might be vulnerable to this sort of thing.”

“We lost $3,000 worth of product, but some businesses may not be able to recover, especially with broken and shattered doors, and the cleaning required,” he added.

So far, the cost of repairing the damage has exceeded the value of what was stolen. A steel door costs around $1,000, a security lock $800, and the windows alone cost $500 each to replace.

“Due to the first burglary, we scheduled someone to come and put a steel door in this front door, we replaced the window and reinforced the lock on the secondary front door, which was scheduled the morning after our second flight. It’s so weird,” Phuller said. “The guy came and put the door up and said, ‘Oh, the glass people are here too, what’s going on? I said , we had a flight not eight hours ago. It was wild.

Phuller said York Regional Police investigated and were doing their best, but there was not much they could do. To date, no suspects have been apprehended.

“There is no hard evidence to continue,” he said.

The store has built a thriving music community in its 37 years of business, and many of its employees have been there for decades.

“We still have the same basic plan, which is to build the music community in our region and, if we can, spread it across Canada,” said Phuller.

There are more than 1,000 guitars lying around the Eagle Street saleroom, from entry-level to sky-limit, with a value in excess of $17,000, he said.

Its music lessons department has over 1,000 students, with 30 to 40 teachers on board.

Since the COVID-19 pandemic hit the community, the music store has moved the majority of its business online, including music lessons through the Zoom online platform. About two years ago, it also created sales positions dedicated to online sales.

The non-essential business was closed by the Ontario government on March 24, but is now allowed to conduct business using curbside pickup as some of the restrictions put in place to limit the spread of COVID-19 were lifted on May 11 for retailers. with a showcase location.

For more information on The Arts Music Store, visit here.

Alice P. Darby